The Cognitive Engine for Insurance
Move beyond simple automation. Selenir provides the cognitive power to understand intent, investigate context, and execute resolutions across your entire stack — purpose-built for insurance.
What is Selenir?
Insurance teams still spend hours every day triaging emails, scanned letters, PDFs and forms — routing them to claims, underwriting, customer service or back-office. Selenir automates that entire front door. Our AI reads each message, understands intent and context, classifies it, extracts the fields that matter, and routes it to the right specialist or downstream system. What can be processed end-to-end is. What needs a human gets a head start.
One Brain for
Every Channel.
Selenir ingests messy inputs, reasons with your core data, and executes precise actions.
Ingest
Unified Input LayerEvery touchpoint flows into a single intelligent pipeline that normalizes input.
Monitors shared mailboxes and extracts attachments.
OCR for scanned docs and structured data extraction.
Real-time transcription with sentiment analysis.
WhatsApp, SMS and live chat with agent handoff.
Self-service uploads and status tracking.
Reason
Contextual IntelligenceConsults CRM, policy databases and knowledge bases to understand context.
Resolve
Action & OrchestrationPosts results into your systems of record and the right human queues.
Beyond Simple Automation.
A Resilient Cognitive Architecture.
We don't just execute scripts. We deploy a platform that reasons, validates, and resolves with enterprise-grade trust.
Intelligent Analysis
Instantly understands intent and validates basic compliance. Cognitive reasoning, not just keyword matching.
Deep Context Integration
Correlates data across 12+ systems to build a full picture. We investigate edge cases, not break on them.
Guaranteed Compliance
Strictly verifies actions against your policies. Fully auditable, secure, and compliant by design.
Automated Resolution
Executes the perfect response in your systems. True end-to-end orchestration that simple copilots can't touch.
Who it's for
Selenir is built for insurance companies, brokers and TPAs that handle high volumes of inbound customer communications across multiple lines of business. Wherever a shared mailbox or scanning centre is the bottleneck, Selenir pays for itself.
Why Cloudo built it
We've spent years implementing Microsoft 365, Azure and AI for enterprise customers. Again and again we saw the same unsolved problem: the inbound communications front door. So we built our own product for it. Selenir is proof of what our team can do when we turn our AI engineering expertise into a production SaaS — and it's the same expertise we bring to every customer engagement.
See Selenir in action
Visit selenir.com for the product site, or book a consultation with our team to discuss how AI agents can transform your operations.